---
title: 10 July 2023 | Makula Help Center
description: Makula Help Center
---

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# 10 July 2023 | Makula Help Center

### 10 July 2023

Introduced procedures for digital maintenance, branding for custom logos and colors, and password protection for QR access. Added persistent language settings, machine description visibility, and real-time machine updates.

 Written by George Newman 

October 26, 2025

### **1. Procedures**

We’ve introduced a powerful new feature called **Procedures**, a digital maintenance form designed to boost operational efficiency for OEMs.

### Key Highlights:

- **Digital Procedure Library**  
  OEMs can create a structured library of maintenance procedures for each machine type.
- **Attach Resources**  
  Add reference images, documentation, or step-by-step instructions to each procedure for service engineers to follow.
- **Work Order Integration**  
  Procedures are linked directly to work orders, enabling engineers to fill them out digitally during service visits.
- **On-Site Documentation**  
  Engineers can upload photographic evidence and capture the signature of the facility manager as part of the procedure form.

**Digital Procedure Library**  
OEMs can create a structured library of maintenance procedures for each machine type.

**Attach Resources**  
Add reference images, documentation, or step-by-step instructions to each procedure for service engineers to follow.

**Work Order Integration**  
Procedures are linked directly to work orders, enabling engineers to fill them out digitally during service visits.

**On-Site Documentation**  
Engineers can upload photographic evidence and capture the signature of the facility manager as part of the procedure form.

### **2. Branding**

To help OEMs deliver a more personalised experience to their customers, we’ve added a **Branding** feature that allows you to customise the appearance of your platform.

### Key Highlights:

- **Custom Login Page**  
  Upload your company logo, set a custom colour scheme, and edit the tagline on the facility sign-in page.
- **Email Branding**  
  Personalise outgoing system emails with your brand elements, ensuring a consistent customer experience.

**Custom Login Page**  
Upload your company logo, set a custom colour scheme, and edit the tagline on the facility sign-in page.

**Email Branding**  
Personalise outgoing system emails with your brand elements, ensuring a consistent customer experience.

### **3. Enhanced Security for Facility Platform**

We’ve introduced **password protection** for users accessing machine information via QR codes.

### How It Works:

- Users who scan a machine’s QR code will first see basic information.
- To view detailed data, they must log in with a valid username and password.
- This added authentication layer helps protect sensitive machine data from unauthorised access.

Users who scan a machine’s QR code will first see basic information.

To view detailed data, they must log in with a valid username and password.

This added authentication layer helps protect sensitive machine data from unauthorised access.

### **Improvements**

- **Language Settings Persistence**  
  Previously, language preferences were reset upon logout. Now, once a user selects a language in the platform settings, it remains saved even after signing in again.
- **Machine Description Visibility**  
  Facility users can now view machine descriptions when machines are created from OEM templates — previously, this detail was missing.
- **Real-Time Machine Updates**  
  Machines created for a facility now appear instantly without requiring a page refresh.

**Language Settings Persistence**  
Previously, language preferences were reset upon logout. Now, once a user selects a language in the platform settings, it remains saved even after signing in again.

**Machine Description Visibility**  
Facility users can now view machine descriptions when machines are created from OEM templates — previously, this detail was missing.

**Real-Time Machine Updates**  
Machines created for a facility now appear instantly without requiring a page refresh.

- <https://144351848.hs-sites-eu1.com/en/16-september-2024-makula-help-center?hsLang=en>
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