--- title: 15 July 2024 | Makula Help Center description: Makula Help Center --- [Skip to content](https://help.makula.io/en/15-july-2024-makula-help-center#main-content) English Show submenu for translations Makula Technology GmbH Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Makula Help Center](https://help.makula.io/en?hsLang=en) 2. [Makula Product Releases](https://help.makula.io/en/makula-product-releases?hsLang=en) 3. [Release Notes - 2024](https://help.makula.io/en/makula-product-releases?hsLang=en#release-notes-2024) # 15 July 2024 | Makula Help Center ### 15 July 2024 Customer Portal gains better access controls, bulk QR tools, and clearer work order views. Parts can be assigned to templates, notes support attachments, and CSV export is now available across key sections. Written by George Newman October 26, 2025 ### **Customer Portal Enhancements** We’re introducing powerful new updates to the Customer Portal, making it easier to manage facility access and documentation sharing. ### **New Features** - **Facility Portal Access Visibility** Instantly see which customers have portal access from the facility list. - **Facility-Level Visibility Settings** Configure portal access per facility by toggling visibility for: - Machine documentation - Production line documentation - Preventive maintenance events - **Bulk QR Code Management** Activate or deactivate QR code access for multiple machines at once. The QR code list now includes machine name and serial number for better identification. - **Improved QR Code Visibility** Machines with QR codes now display a QR icon directly in the list. Click it to view or print, no need to open the machine detail view. - **Enhanced Work Order Details in Portal** Finalised procedures are now visible on the main Work Order detail screen, not just under WO history. **Facility Portal Access Visibility** Instantly see which customers have portal access from the facility list. **Facility-Level Visibility Settings** Configure portal access per facility by toggling visibility for: Machine documentation Machine documentation Production line documentation Production line documentation Preventive maintenance events Preventive maintenance events **Bulk QR Code Management** Activate or deactivate QR code access for multiple machines at once. The QR code list now includes machine name and serial number for better identification. **Improved QR Code Visibility** Machines with QR codes now display a QR icon directly in the list. Click it to view or print, no need to open the machine detail view. **Enhanced Work Order Details in Portal** Finalised procedures are now visible on the main Work Order detail screen, not just under WO history. These improvements streamline portal management and save valuable time for both OEMs and customers. ### **Assign Parts to Machine Templates** You can now assign parts directly to machine templates, ensuring consistent part configurations across all machines created from a template. ### **Key Highlights** - **Part Inheritance** Parts assigned to a template are automatically included with all machines created from it. - **Editable Per Machine** Once edited, the parts list becomes independent of the template for that machine — future changes to the template won’t apply. - **Same Behaviour as Image/Description Editing** Similar to how editing an image or description detaches a machine from the template. **Part Inheritance** Parts assigned to a template are automatically included with all machines created from it. **Editable Per Machine** Once edited, the parts list becomes independent of the template for that machine — future changes to the template won’t apply. **Same Behaviour as Image/Description Editing** Similar to how editing an image or description detaches a machine from the template. Note: Documentation still cannot be edited at the individual machine level. ### **Internal Note Attachments** You can now add **attachments to internal notes**, just like in external chats. - **Supported File Types**: `.png`, `.jpeg`, `.csv`, `.pdf` - **Mobile Compatible**: All attachments can be viewed on the OEM mobile app **Supported File Types**: `.png`, `.jpeg`, `.csv`, `.pdf` **Mobile Compatible**: All attachments can be viewed on the OEM mobile app This update improves internal collaboration and documentation across devices. ### **Export to CSV** We’ve added CSV export functionality across key sections of the platform for easier reporting and data analysis. ### **Available In:** - **Work Orders** - **Assets** – including Production Lines, Machines, and Components (excludes documentation) - **Facilities** - **Inventory** **Work Orders** **Assets** – including Production Lines, Machines, and Components (excludes documentation) **Facilities** **Inventory** ### **What’s Included:** - General information + custom fields - Clean formatting for reporting and offline access General information + custom fields Clean formatting for reporting and offline access This makes data sharing and operational analysis more efficient and accessible. - - - - - - [Field Service](https://help.makula.io/en/field-service?hsLang=en#main-content) - [Work Order Management](https://help.makula.io/en/field-service?hsLang=en#work-order-management) - [Help Desk and Ticketing](https://help.makula.io/en/field-service?hsLang=en#help-desk-and-ticketing) - [Quotes and Invoices](https://help.makula.io/en/field-service?hsLang=en#quotes-and-invoices) - [Reports and Analytics](https://help.makula.io/en/field-service?hsLang=en#reports-and-analytics) - [Field Service](https://help.makula.io/en/field-service?hsLang=en#main-content) - [Installed Base Management](https://help.makula.io/en/field-service?hsLang=en#installed-base-management) - [Makula Product Releases](https://help.makula.io/en/makula-product-releases?hsLang=en#main-content) - 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