--- title: 18 December 2023 | Makula Help Center description: Makula Help Center --- [Skip to content](https://help.makula.io/en/18-december-2023-makula-help-center#main-content) English Show submenu for translations Makula Technology GmbH Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Makula Help Center](https://help.makula.io/en?hsLang=en) 2. [Makula Product Releases](https://help.makula.io/en/makula-product-releases?hsLang=en) 3. [Release Notes - 2023](https://help.makula.io/en/makula-product-releases?hsLang=en#release-notes-2023) # 18 December 2023 | Makula Help Center ### 18 December 2023 Email Integration lets you manage emails directly in Makula create or attach work orders from emails, reply within work orders, and collaborate with your team without switching tools. Written by George Newman October 26, 2025 ### **Introducing Email Integration** We're excited to announce **Email Integration** a powerful new feature that brings your email communication directly into the Makula platform. Now you can manage work orders and customer correspondence in one centralised place. ### **Key Features** 1. **Create Work Orders from Emails** Quickly convert incoming emails into work orders no more manual copying or task creation. 2. **Attach Emails to Existing Work Orders** Keep all relevant conversations in context by linking emails to specific work orders. 3. **Reply from Within Work Orders** Respond to emails directly inside a work order view, keeping communication streamlined and traceable. 4. **Collaborate with Your Team** Share email threads related to work orders with your teammates to make faster, more informed decisions. 5. **Stay Productive Without Switching Tools** Eliminate the need to jump between platforms access and manage email alongside your work orders, all in one place. **Create Work Orders from Emails** Quickly convert incoming emails into work orders no more manual copying or task creation. **Attach Emails to Existing Work Orders** Keep all relevant conversations in context by linking emails to specific work orders. **Reply from Within Work Orders** Respond to emails directly inside a work order view, keeping communication streamlined and traceable. **Collaborate with Your Team** Share email threads related to work orders with your teammates to make faster, more informed decisions. **Stay Productive Without Switching Tools** Eliminate the need to jump between platforms access and manage email alongside your work orders, all in one place. - 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