--- title: Managing Portal Users | Makula Help Center description: Makula Help Center --- [Skip to content](https://help.makula.io/en/managing-portal-users-makula-help-center#main-content) English Show submenu for translations Makula Technology GmbH Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Makula Help Center](https://help.makula.io/en?hsLang=en) 2. [Field Service](https://help.makula.io/en/field-service?hsLang=en) 3. [Customer Portal](https://help.makula.io/en/field-service?hsLang=en#customer-portal) # Managing Portal Users | Makula Help Center ### Managing Portal Users Learn how to add, manage, and remove users in a portal to control customer access in Makula Field Service. Written by George Newman December 23, 2025 ### How do I access the Users tab in a portal? **Navigation:** Open your Field Service workspace, then select **Portals** from the sidebar. Click on a portal to open it, then go to the **Users** tab. ### How do I add a user to a portal? You can add an existing user from the company or create a new user. **Add an existing user:** 1. Open the portal you want to add a user to. 2. Go to the **Users** tab. 3. Click **+ Add User**. 4. Choose a user from the company's contacts. 5. Click **Add**. Open the portal you want to add a user to. Go to the **Users** tab. Click **+ Add User**. Choose a user from the company's contacts. Click **Add**. **Add a new user:** 1. Open the portal you want to add a user to. 2. Go to the **Users** tab. 3. Click **+ Add User**. 4. Enter new user's details. 5. Click **Add**. Open the portal you want to add a user to. Go to the **Users** tab. Click **+ Add User**. Enter new user's details. Click **Add**. Creating a new user here also adds them to the company's Contacts tab. ### What happens when I add a user to a portal? The user will receive an invitation to access the portal. Their status will show as **Pending** until they sign in. The invitation expires after 60 days. ### How do I resend an invitation? 1. Go to the **Users** tab in the portal. 2. Click the **ellipsis (three dots)** next to the user. 3. Select **Resend Invite**. Go to the **Users** tab in the portal. Click the **ellipsis (three dots)** next to the user. Select **Resend Invite**. You can resend the invitation as long as the user has not signed up. ### How do I remove a user from a portal? 1. Go to the **Users** tab in the portal. 2. Click the **ellipsis (three dots)** next to the user. 3. Select **Delete**. Go to the **Users** tab in the portal. Click the **ellipsis (three dots)** next to the user. Select **Delete**. 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