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title: Portal Shared Drive | Makula Help Center
description: Makula Help Center
---

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# Portal Shared Drive | Makula Help Center

### Portal Shared Drive

Learn how to use the Shared Drive in a portal to share and receive files with your customers in Makula Field Service.

 Written by George Newman 

December 23, 2025

### How do I access the Shared Drive in a portal?

**Navigation:** Open your Field Service workspace, then select **Portals** from the sidebar. Click on a portal to open it, then go to the **Shared Drive** tab.

### What is the Shared Drive?

The Shared Drive allows you to share files and documentation with your customers, and receive files uploaded by them. It provides a central location for exchanging documents related to the portal.

### How do I switch between shared files?

The Shared Drive has two toggles:

- **Shared with me:** Shows files uploaded by the portal user (your customer)
- **Shared by me:** Shows files you have uploaded to share with the customer

**Shared with me:** Shows files uploaded by the portal user (your customer)

**Shared by me:** Shows files you have uploaded to share with the customer

Click on either toggle to view the respective files.

### How do I upload files to the Shared Drive?

1. Open the portal you want to upload files to.
2. Go to the **Shared Drive** tab.
3. Make sure you are in the **Shared by me** view.
4. Click **Upload** to add files.
5. Select the files you want to share.

Open the portal you want to upload files to.

Go to the **Shared Drive** tab.

Make sure you are in the **Shared by me** view.

Click **Upload** to add files.

Select the files you want to share.

Uploaded files will be visible to customers who have access to the portal.

### How do I create folders in the Shared Drive?

1. Go to the **Shared Drive** tab in the portal.
2. Click **Create Folder**.
3. Enter a folder name.
4. Click **Create**.

Go to the **Shared Drive** tab in the portal.

Click **Create Folder**.

Enter a folder name.

Click **Create**.

You can use folders to organise your shared documentation.

- <https://144351848.hs-sites-eu1.com/en/product-details-overview-makula-help-center?hsLang=en>
- <https://144351848.hs-sites-eu1.com/en/what-is-a-portal-makula-help-center?hsLang=en>
- <https://144351848.hs-sites-eu1.com/en/create-a-portal-makula-help-center?hsLang=en>
- <https://144351848.hs-sites-eu1.com/en/portal-settings-makula-help-center?hsLang=en>
- <https://144351848.hs-sites-eu1.com/en/accessing-a-shared-workspace-portal-makula-help-center?hsLang=en>

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