--- title: What is a Portal? | Makula Help Center description: Makula Help Center --- [Skip to content](https://help.makula.io/en/what-is-a-portal-makula-help-center#main-content) English Show submenu for translations Makula Technology GmbH Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Makula Help Center](https://help.makula.io/en?hsLang=en) 2. [Field Service](https://help.makula.io/en/field-service?hsLang=en) 3. [Customer Portal](https://help.makula.io/en/field-service?hsLang=en#customer-portal) # What is a Portal? | Makula Help Center ### What is a Portal? Learn what portals are in Makula Field Service and how they allow you to share assets, products, and documentation with your customers. Written by George Newman December 22, 2025 ### What is a portal in Makula? A portal is a shared workspace that gives your customers access to their assets, documentation, and the ability to raise requests. Portals are linked to companies and allow you to control exactly what information is shared with each customer. ### How do I access Portals? **Navigation:** Open your Field Service workspace, then select **Portals** from the sidebar. ### Why use portals? Portals help you: - **Share assets:** Give customers access to view their assigned assets - **Share documentation:** Provide manuals, specifications, and other documents - **Enable requests:** Allow customers to raise service requests directly - **Control access:** Decide which attributes and information are visible to each customer - **Collaborate:** Share files through the shared drive feature **Share assets:** Give customers access to view their assigned assets **Share documentation:** Provide manuals, specifications, and other documents **Enable requests:** Allow customers to raise service requests directly **Control access:** Decide which attributes and information are visible to each customer **Collaborate:** Share files through the shared drive feature ### How are portals linked to companies? Each portal is linked to a company. When you create a portal, you either select an existing company or create a new one. 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